Santiago, Chile, winter 2011. The city is convulsed by student marches with thousands of protesters on the streets. Disconnected from this social context, 27 year old actress Olivia starts receiving insistent phone calls from various debt collectors in search of a woman called Lorena Ruiz. Obsessed by finding her, Olivia descends into the dark labyrinth of Chile's payment collection system. But each step deeper into the underworld progressively blurs the line between Olivia and Lorena's real identities.