Chuck's nerd herd was prepared for the Christmas shopping rush, not apparently mentally unstable Nathan Edward 'Ned' Rhyerson crashing in his car trough the front glass and taking everyone hostage without clear demands. Awesome is among the hostages with Ellie, but refrains his natural heroism long enough at Chuck's urging. Casey and Sarah fail to extract unwilling Chuck separately and end up hostages, Casey even loses a toe. Police detective Mauser, the negotiator in charge, alas also makes Chuck flash.
Did You Know?
In addition to playing a cop in Die Hard and Die Harder with the same name as his character in this episode, Reginald VelJohnson also played a cop in Family Matters. Given that all the main characters are trapped in the store in this episode and that VelJohnson's character is Big Mike's cousin, one might say the hostage situation is a family matter. See more
When Sarah shoots the Fulcrum agent, it's clearly shown that she has a busted lip and bruises around her left eye. When she goes back into the Buy More to tell Chuck he's safe, which is not long after, she has not one scratch on her face. See more
[Entering the Castle Control Room
What's going on?
[Sarah indicates the screen
Great, I step out of work one time, I miss all the fun.
References Groundhog Day
I'll Be Home for Christmas
Written by Kim Gannon
, Walter Kent
, and Buck Ram
Performed by Bing Crosby See more