Glamour arrives in the shape of Lord and Lady Stanmore and their fabulous Viennese Charity Masked Ball, hosted by Julian Clary. However, Anna's arched eyebrows are raised even further when she recognises her old pal and fellow receptionist Caz Simpson, aka Lady Catherine Stanmore, on the arm of Lord Stanmore. Anna's envy quotient reaches an all-time high. Can she help herself to a piece of the action? Elsewhere, homophobic rap artist Switchback decides to give old school friend Ben the time of his life at a party in his suite. Is there more to Ben and Switchback's friendship than meets the eye?
- Anna's jealousy peaks when an old friend, a former receptionist, shows up married to the wealthy Lord Standmore. Meanwhile, Ben's got a visit from the past.