Over his wife's objections, Basil hires his usual firm of incompetents (O'Reilly's) to do some carpentry work in the hotel lobby. With both Basil and Sybil out for the afternoon, they leave Polly in charge. She decides to have a nap, leaving the English-challenged Manuel in charge. When Basil returns, he finds a solid wall where once stood doors to the dining room and still no door to the kitchen per his work order. Sybil takes an I-told-you-so attitude and insists he hire a qualified builder to fix the mess, but Basil decides to get O'Reilly back to right the wrong, but he still makes a mess of it as well.
Did You Know?
When Basil is arguing with Polly and eventually decides to call O'Reilly, he trips over the gnome. However, when Basil comes out from behind the desk, he takes the gnome out of a side gap in the desk, perfectly out of reach of tripping over it. See more
O'Reilly, I have seen more intelligent creatures than you lying on their backs at the bottom of ponds! I've seen better organized creatures than you running 'round farmyards with their heads cut off! Now collect your things and GET OUT!
[Strikes O'Riley on his rear with her umbrella, prompting him into crawling away from her
I never want to see you or any of your men in my hotel again!
The "L" of the Fawlty Towers sign is displaced. See more
Referenced in That Mitchell and Webb Look
Dance of the Sugar Plum Fairy
Composed by Pyotr Ilyich Tchaikovsky See more