Cheers (1982–1993)
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The Mail Goes to Jail 

Norm gets in trouble with the law after he helps Cliff out by finishing his mail route, and Cliff hangs him out to dry. Meanwhile, Diane gets stuck underneath the bar while trying to check the heating system.


James Burrows


Glen Charles (created by), Les Charles (created by) | 2 more credits »




Episode complete credited cast:
Ted Danson ... Sam Malone
Shelley Long ... Diane Chambers
Nicholas Colasanto ... Ernie 'Coach' Pantusso
Rhea Perlman ... Carla Tortelli
John Ratzenberger ... Cliff Clavin
George Wendt ... Norm Peterson
Deborah Richter ... Bambi (as Debi Richter)
Troy Evans ... Cop
Nick DeMauro Nick DeMauro ... Customer (as Nick De Mauro)
Larry Harpel Larry Harpel ... Larry
Al Rosen Al Rosen ... Al


There's a chill in the air, even in the bar where there's a blockage in the furnace vent. The furnace repairman is delayed in his visit, so in the meantime, the collective in the bar suggests that the skinniest person try and shimmy down the furnace vent to unblock the clog, that person being Diane. Diane gets stuck in the vent, which is located underneath the floor, but that doesn't stop her from dispensing her wisdom to the gang as the bodiless voice. The chill is also affecting Cliff, who is under the weather, even so much so that he's come into the bar during the middle of his route to get something hot to drink. He's obviously sick, but won't let that affect him finishing his route. Actually he used all his sick days to take his trip to Florida. Norm, being the friend that he is, tells Cliff that the remaining handful of letters he can deliver for Cliff. Although initially reluctant to let Norm do this for him if only because of what he sees as Norm's lack of postal delivery ... Written by Huggo

Plot Summary | Plot Synopsis


Comedy | Drama


TV-PG | See all certifications »






Release Date:

7 February 1985 (USA) See more »

Company Credits

Show more on IMDbPro »

Technical Specs


Sound Mix:




Aspect Ratio:

1.33 : 1
See full technical specs »

Did You Know?


Nicholas Colasanto died of a heart attack five days after this episode aired. He would still appear in two more episodes, shot shortly before his death. See more »


Diane's face and clothes are not messed or dirty at all while she's in the vent. See more »


Cliff Clavin: What happened to the heat, Coach?
Diane Chambers: Oh, some minor malfunction that no one here is skilled enough to even attempt to fix.
Norm Peterson: Diane, I resent that, I'm kind of a handy guy; I'll have you know, just the other day, I uh, changed one of them, uh... what do you call them?
Carla Tortelli: A lightbulb?
Norm Peterson: Lightbulb, there you go!
See more »


References Bambi (1942) See more »

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User Reviews

Norm in the Slammer
17 August 2019 | by HitchcocSee all my reviews

When Cliff comes into Cheers, sick as a dog, Norm agrees to deliver a few letters to people who live on his way home. This is a breach of Cliff's contract. Unfortunately, Norm is arrested putting the mail in peoples' boxes, which is a federal crime. Meanwhile, the heat is off in the bar and Diane goes through an air vent, but gets herself stuck. Cliff has to make a major decision.

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